The Scope of Service

The scope of the shared service operation branded as ‘Hayleys Aquila’ is to provide innovative, responsive and cost-effective support services to all Hayleys Companies, initially focusing on Finance & Accounting. We improve operational excellence and increase lean operations of our clients.

  • Higher quality and consistent service aligned with benchmarked standards
  • Value capture through increased efficiency & effective performance measurement
  • Adoption of best practices – truly customer-centric culture

The vision of the Company is to become a global BPO provider leveraging Sri Lanka’s competitive advantage as well as its unique experience in catering to diverse industry needs of Hayleys Conglomerate.

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